StoreShield is a store-level risk containment platform for multi-unit QSR brands. It detects operational drift in underperforming locations early, using customer signals like reviews and complaints, and runs structured recovery before the problem shows up in comp sales.

Who is StoreShield built for?

StoreShield is built for operations leaders running multi-unit QSR networks — including COOs, VPs of Operations, and Directors of Franchise Performance at franchise-heavy or hybrid brands with visible performance variance across stores.

How does StoreShield detect store problems before they hit sales?

StoreShield captures fragmented customer signals such as low-rating reviews, post-order complaints, and escalations, clusters them by store, and flags locations drifting into the bottom quartile, often within two weeks rather than two to three months.

How much revenue is at stake from store drift?

A 1.5 million dollar store losing just 3% of traffic to execution inconsistency loses roughly 45,000 dollars a year. Across the bottom 10 stores in a 75-store network, that is roughly 450,000 dollars in preventable revenue erosion annually.

How is StoreShield different from a review management tool?

Most review tools stop at the response. StoreShield links each customer complaint to whether the customer actually returned, closing the gap between sentiment and operational impact, and measuring recovery effectiveness rather than response rate.

How does StoreShield recover lost revenue?

Once a signal is captured and a store is flagged, StoreShield routes recovery actions such as customer recovery offers and store-level audits, tracks them through to resolution, and measures recovered revenue and customer lifetime value.

Is my customer data secure?

Yes. Data is encrypted in transit and at rest, hosted on SOC 2 compliant AWS infrastructure, and never sold or shared with third parties.

How do I get started with StoreShield?

You can book a 30-minute Risk Review, where the team reviews your store performance distribution, flags risk signals on your weakest locations, and walks through a stabilization path using your own data.

StoreShield — Store-Level Risk Containment for Multi-Unit QSR Brands

A customer sitting alone at a fast food restaurant

FREE · 60 SECONDS

The customer who never came back has a price.

Most QSR brands lose 6-figures a year to unhappy customers they never even knew about. See exactly what it's costing yours based on your store count and current rating.

Estimated revenue at risk

Cost per unresolved 1-star review

What recovery could return to your P&L

Show me the number →

No signup. No email. Just the number.

Network At risk Stabilizing Recovered

Store	Region	Lost	Exposure	Revenue at risk
West Region	12 stores	Off track	19.8%	$79K/yr
#048Aurora West Speed of service · 9 complaints	Aurora, CO	Off track	27.4%	$45K/yr
#112North Loop Wait times · 6 reviews	Chicago, IL	At risk	14.1%	$23K/yr
#023Riverside Recovery offers sent · resolving	Riverside, CA	On track	6.8%	$11K/yr
East Region	8 stores	At risk	9.4%	$27K/yr
#155Midtown Order accuracy · 4 complaints	New York, NY	At risk	11.8%	$19K/yr
#207Harbor Point Stable · monitoring	Boston, MA	On track	5.2%	$8K/yr

A 3% slip at one store is $45K a year. Quiet enough to miss in a monthly report, big enough to matter at year-end — and it compounds across every store you're not watching.

Order took 38 min, fries cold ★☆☆☆☆

Flagged — Store #048, speed of service

Recovery offer sent · $10 credit

S Customer re-engaged

Every signal, captured

Reviews, post-order feedback, and complaints read as one pattern. Not one-off gripes.

Store performance dashboard showing revenue exposure trends

Your full network, one view

Every store ranked by risk. Signals converted to tasks, automatically routed to your inbox.

Identify stores that need attention

Detect operational issues and customer behavior changes before they become revenue problems.

Understand what's driving the decline

Connect recurring feedback, customer risk, and store performance to uncover the root cause.

Recover customers and measure impact

Launch targeted recovery journeys and track returning customers, recovered revenue, and store stabilization.

From early signals to protected revenue. Every risk detected. Every customer recovered.

Every customer signals,
finally in one place.

Know what every issue is
costing

Willie Scott

AT RISK

Regular · 5 orders in 4 months

“Waited 40 min, fries cold”·Speed of service

$1,440 / yr at risk

StoreShield

Every risk turns into an assigned task.

9:41

Wednesday, Jun 25

StoreShield now

Maya, a regular at Aurora West, had a bad experience.

Reach out before you lose her. Tap to recover →

Proof it’s working, across every store.

Recovery overview Last 6 months

Revenue recovered

$0K

+18% this month

Customers recovered

+47 this week

Customers recovered · monthly

Feb Mar Apr May Jun Jul

The revenue you were losing, won back.

“Hi Maya — this is Daniel, manager at Aurora West. I’m really sorry about the wait and cold fries on your last visit; that’s not the experience we want for such a regular. Let me make it right — your next order is 50% on us. Hope to see you back soon.”

StoreShield

Talk to the team —
not a sales sequence.

No account execs, no drip. Just a direct conversation about whether StoreShield fits your network.

You'll talk to a real person
on our team.

"The biggest shift was knowing which customer signals actually mattered. Instead of finding out after sales declined, we could identify customers at risk, recover them early, and measure the revenue we brought back."

J.K. · COO, Buster's Pizza and Donairs

30 min · Free · No commitment

Book a risk review

A direct, focused call. We walk through your brand's exposure and show you exactly where revenue is slipping.

You'll talk to our team directly, not a sales rep
We review your brand's public signals before the call
Leave with a clear picture of your revenue risk

Book a time →

Prefer email? martin@getstoreshield.com

Protect the revenue your stores are quietly losing.

From early signals to protected revenue. Every risk detected. Every customer recovered.

Talk to the team —not a sales sequence.

Book a risk review

Talk to the team —
not a sales sequence.